Jan. 27th, 2005 08:42 pm
Drive Thrus
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andysocialYeah, yeah, I know, "thru" isn't really a word any more than "lite" is, but what the hell.
So I went to the drive-thru today, and it just reminded me of why the South and Texas (since they are not apparently part of the South) are so weird to my Western self. They have people manning the microphone. Now, what's absurd is that the machines of the autochef are still doing all the work inside the Jack in the Black Box, but the people at the drive-thru get your order and then repeat it to the voice recognition program to actually place it. The "human touch" is so important, they'll add layers of error to things just to pretend we're still in the 19th Century.
So I went to the drive-thru today, and it just reminded me of why the South and Texas (since they are not apparently part of the South) are so weird to my Western self. They have people manning the microphone. Now, what's absurd is that the machines of the autochef are still doing all the work inside the Jack in the Black Box, but the people at the drive-thru get your order and then repeat it to the voice recognition program to actually place it. The "human touch" is so important, they'll add layers of error to things just to pretend we're still in the 19th Century.